Legal & trust

Everything we commit to, in writing.

ZerwOne Network LLC operates Sentrail from the United States and is organised in Ohio. All documents below took effect on August 6, 2026.

The contract governing your use of Sentrail, including the authorization warranty.

What we collect, why, on what legal basis, and how long we keep it.

Data Processing Addendum

GDPR Article 28 terms for customers who are controllers of personal data.

Subprocessors

Every third party that may process customer data, and what each one sees.

Cookie Policy

Each cookie we set, its category, and how to change your choice.

Acceptable Use Policy

What you may and may not scan, test, or automate with Sentrail.

Billing, Refunds & Support

Billing cycles, cancellation, refunds, and per-plan support response targets.

Responsible Disclosure

How to report a vulnerability in Sentrail, and our safe harbor commitment.

Compliance posture

Sentrail is currently undergoing a SOC 2 Type II examination. No report has been issued yet, and we make no claim of SOC 2, ISO 27001, PCI DSS, or HIPAA certification. Ask us for the current status of the examination before relying on it in a procurement process.

Who to contact

Contracts & terms: [email protected]
Privacy & data rights: [email protected]
Vulnerability reports: [email protected]
Abuse & unauthorized scanning: [email protected]